Effective Date: October 29, 2025

At Saree Vastra, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to ensure a hassle-free shopping experience.

Returns

  • Customers may request a return within 7 days of receiving their order.

  • To be eligible for a return, the saree must be unused, unwashed, and in the original packaging with all tags intact.

  • Custom, personalized, or made-to-order items are non-returnable unless damaged or defective.

  • To initiate a return, please contact our customer support with your order details and reason for return.

Refunds

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7-10 business days.

  • Refunds will be credited to the original payment method used during purchase.

  • Shipping costs are non-refundable unless the return is due to a defective or incorrect item sent by Saree Vastra.

Return Shipping

  • Customers are responsible for return shipping charges unless the product is damaged, defective, or an incorrect item was shipped.

  • We recommend using a tracked and insured shipping service to avoid loss during transit.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect saree, please contact us immediately with photographic evidence.

  • We will arrange for a replacement or full refund at no additional cost.

Contact Information

For returns or refund requests, please reach out to:
Email: support@sareevastra.com
Phone: +91 7797939219
Address: Dalal Para Lane, Nabin Pally, Santipur, Nadia – 741404, West Bengal, India